Support ke dialogues samajh hi nahi aaye, dobara try nahi karunga
Mujhe jab pehli baar telephonic support se baat karni thi, toh labels aur wording itni confusing thi ki samajh mein nahi aaya ki kaunsa option select karun. Ek baar jab main dialer feature ke baare mein support se pooch raha tha, toh unhone jis tarah words use kiye, wo mere liye bilkul clear nahi tha. Baaki communication thoda vague aur unclear tha, mujhe pata nahi chala ki main kis option ke baare mein baat kar raha hoon kab tak. Jab main inoice ke related query clear karna chahta tha, toh terminology confusing lag rahi thi. Mujhe lagta hai ki agar labels zyada simple aur readable hote, toh behtar hota. Aliased terms ka use ho raha tha jo mujhe samajh nahi aaye, aur isiliye overall support experience frustrating raha. Isliye, mere liye ye product dubara lena ya istmaal karna mushkil hoga. Shuruaat mein laga tha ki support helpful hogi, but jo baat samajh mein nahi aayi, usne meri expectations ko poora nahi kiya.