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WFHI review

Support ke bina start karna mushkil hi tha yaar

2 out of 52 of 5Unverified experienceSupport and communication

Support ke bina start karna mushkil hi tha yaar

Yaar, bataun toh mujhe start karne mein itna time lag gaya because support se contact karna thoda difficult tha. Pehle toh maine socha ki support quick milegi because sab online hota hai par reality different thi. Kabhi phone uthaya toh busy tha, kabhi reply late aaya emails ka, fir bhi kuch samajh na aaya ki kya next step hona chahiye. Training material bhi thoda confusing tha, toh main khud hi try kar rahi thi samajhne ka. Lekin haan, database ka feature acha tha, usmein toh clarity thi thodi bahut. Fir jab finally kisi ne reply kiya toh sab cheezein thodi clear ho gayi, par us waqt tak main ghabra gayi thi ki kya karu. Mujhe laga tha jaldi se setup ready ho jayega, par itna wait aur uncertainty hone par frustration badhti thi. Toh overall mein yeh hi bolungi ki if you want quick start, toh shayad thoda patience rakho, warna support ki delay thodi niraash karti hai. Par software ki capability ko nazar andaz nahi kar sakti, wo toh thik hai, bas communication slow tha.

Vandana GehlotMadhya Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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