Support ke bina dobara ye nahi karunga
Mujhe lagta hai main support team ko phir se call karna padega kyunki pehli baar unki help se bhi main apni problem solve nahi kar paya. Bahut time waste hua aur communication bhi thanda sa laga, matlab koi jaldi response nahi mila. Software ka onboarding thoda confusing tha aur mujhe basic cheeze samajhni thi, usmein bhi unki guidance expected se kam thi. Jab dialer ya database mein kuch dikkat aayi, toh unko samjhana padha baar baar, par fir bhi clear solution nahi mila. Mujhe lagta hai main phir se inse contact karne ki koshish karunga, par wo frustration toh bani rahegi. Payment process and invoicing mein bhi thodi gadbad thi, support team ne mujhe repeatedly wahi baat batayi jo maine already check ki thi. Mujhe afsos hai ki aisa experience raha, kyunki mujhe lagta tha ki ye software chalane mein smooth help milegi. Lekin abhi lagta hai ki agli baar bina strong kisi support ke ye kaam nahi karvana chahiye. Overall, quality support nahi mila jo ki main dosri services mein dekha hoon, toh main recommend nahi kar sakta bina kisi major improvement ke.