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WFHI review

Support ke basis pe shayad main phir nahi karunga

2 out of 52 of 5Verified customerSupport and communication

Support ke basis pe shayad main phir nahi karunga

Main support experience se itna khush nahi tha ki main dobara yeh process go through karna chahunga. Initial sign-up aur invoicing toh thik tha, par jab main help ke liye call karne laga tab mujhe laga ki mujhe clear aur confident answers dena important hoga, jo mujhe nahi mila. Kabhi kabhi replies se lagta tha jaise unko meri problem samajh mein nahi aa rahi, aur communication kaafi generic tha. Yeh cheez mujhe discouraged karti thi, aur main apne experience se confident nahi feel kar raha tha ki unka support mere issues solve karega. Dialer aur database features thik hain, par jab mujhe software ya payments mein issue aaya toh timely support nahi mila. Overall, mujhe nahi lagta ki main future mein is platform ke support pe rely kar paunga isliye main repeat use nahi karna chahunga.

Ojas SarafDelhi, IndiaExperience: Published:
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