Support ke baare mein mera experience
Yaar, main bataun toh jab maine WFHI software aur training lena start kiya tha, toh support ki baat mein thoda mixed feelings thi. Sab setup karne mein zyada help toh nahi mili, matlab zyada tar cheezein mujhe khud se solve karni padi. Training toh achi thi, par jab dialer use karte waqt dikkat aayi, toh support thoda slow laga. Database feature ko samajhna tha ki kaise apni contacts ko manage karein, wahan mujhe thoda confusion hua, par finally manage kar payi. Automatic updates acche se chalte rahe, koi problem nahi hui downtime mein. Payment process bhi simple raha, invoice time pe mila aur sab clear tha. Lekin support team se jyada milke toh lagta tha ki main zyada seekh rahi hoon khud se, jo ki sahi hai because you learn best by doing. Overall, support mein wahi ek cheez sabse alag rahi ki zyada hands-on madad mujhe nahi mili, mostly apne dam pe kaam karna pada.