Support ke baare mein jo socha tha, usse thoda alag tha
Mujhe laga tha ki support helpful hoga jab main kisi bhi confusion mein padungi, par asli mein thoda ajeeb laga. Jab main training ke dauraan kaafi baar call kiya, toh response thoda slow mila aur kabhi kabhi lagta tha ki jo support team se baat ho rahi hai, woh meri baat ko poori tarah samajh nahi pa rahe hain. Dialer aur calling tools mein bhi jab koi technical dikkat aayi toh support se jo madad mili, woh itni immediately helpful nahi thi. Mujhe sochna padta tha ki next time kya cases ho sakte hain jahan phir se support chahiye hoga. Haalanki sign-up aur invoicing process toh theek tha, aur database feature bhi thoda useful laga, lekin overall mujhe support ka jo experience mila, uske baare mein I am not sure ki main next baar bina kisi issue ke use kar paungi ya nahi. Shayad main thoda zyada ready ho kar jaungi next time, takki support ko jyada depend na karna pade.