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WFHI review

Support ke baad socha ki help chahiye hogi next time

3 out of 53 of 5Unverified experienceSupport and communication

Support ke baad socha ki help chahiye hogi next time

Maine software ko setup karte waqt support team se contact kiya tha, aur honestly thoda mixed feeling hui. Pehle to unka telephonic support mujhe samajh aaya, unhone patiently meri queries ko address kiya aur kaafi useful suggestions diye. Lekin jab maine database feature ke saath integration try ki, toh unke explanations itne clear nahi the. Kuch steps mujhe phir bhi confusion mein daal diye. Training sessions mein bhi kuch naye modules ache lage, par kuch training material thoda outdated lag raha tha. Automatic updates ne mere workflow ko thoda disrupt kiya, kyunki mujhe naye features ke liye khud se adjust karna pada. Overall, support team helpful rahi, par thoda improvement chahiye jo onboarding experience ko aur smooth banaye. Future mein bhi shayad mujhe support ki zarurat padegi, especially jab main advanced calling tool aur dialer use karungi. Mujhe lagta hai ye software kaafi potential rakhta hai par thoda aur polish karna hoga.

Pooja Sharmila TyagiTelangana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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