2 out of 52 of 5Verified customerSupport and communication
Support ke baad bhi help ki zarurat padegi
Maine ek baar support ko call kiya tha, jab mujhe dialer ke setup mein problem aayi thi. Unhone kindly mera issue sunna, par solution thoda generic tha, jo mere specific case ke liye kaam nahi aaya. Wapas try karne ke baad bhi problem continue rahi, aur mujhe laga ki mujhe next time bhi support ki zarurat padegi. Baaki main poora process ya communication yaad nahi kar pa rahi hoon, kyunki vo experience itna distinct nahi tha. Invoicing aur payment process theek tha, systems smoothly execute ho rahe the. Lekin mera jo ek specific moment tha support ke through, vo mujhe convince nahi kar paaya ki wo har baar effective support denge. Isliye aage bhi, agar similar problem aaye toh main definitely phir call karungi.