Support ke baad bhi confidence zyada nahi bana
Reflecting on my experience with WFHI, main keh sakti hoon ki support se baat karne ke baad bhi mera confidence poora develop nahi hua tha. Jab starting mein sign-up aur onboarding thoda complicated laga tha, toh us waqt support team se reach karne ka plan banaya, lekin response thoda slow mila aur telephonic support mein clarity thodi missing thi. Database feature ko samajhne mein bhi thodi dikkat hui, training sessions se kuch madad mili, par wo bhi complete nahi thi mere liye. Dialer aur calling tools use karte waqt kai baar software glitches aaye, jo frustrating tha. Payment aur invoice process bharosa dene waale the, lekin overall jitna help ki umeed thi, utna dostana nahi laga. Shayad thoda aur proactive assistance mil jaye toh better hota. Ab main soch rahi hoon ki future mein shayad thoda hesitation hoga software ko fully rely karne ke liye kyunki confidence puri tarah built nahi hua tha.