Support kali thi, help ke liye dobara sochunga
Mujhe WFHI ka support use karte waqt zyada acha experience nahi mila. Jab maine queries raise ki to response time bahut slow tha aur kai baar baat karte karte frustration ho jati thi. Jo team se baat hui unhone technical baatein clear nahi batayi aur kabhi kabhi lagta tha ke wo bas formalities puri kar rahe hai. Lekin jo telephonic support tha, wo thoda hitaya hua tha, matlab voice clarity aur connection theek tha. Par overall, agar phir se mujhe kisi help ki zarurat hogi toh main soch samajh ke hi call karunga. Training jo thi, wo toh thik thi, par jab baat actual support ki aayi toh mujhe lagta hai ki expect nahi karna chahiye jyada tez ya detailed help. Automatic updates bhi thoda confusing lage jab without much explanation background me change ho jate the, thoda sudden lagta tha ye sab. Sign-up aur payment process theek tha, wo smooth raha, invoicing me bhi koi badi dikkat nahi aayi. Par support aur communication ka experience mujhe pasand nahi aaya, isliye main recommend nahi karunga bina soch ke.