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WFHI review

Support kaise mila usmein thoda bahut madad toh thi

1 out of 51 of 5Unverified experienceSupport and communication

Support kaise mila usmein thoda bahut madad toh thi

Mujhe support team se contact karna pada jab main software ke dialer aur database features setup kar rahi thi. Mujhe laga ki kaafi explanations online available honge lekin inka system itna organized nahi tha ki main easily apni problem ke liye quick solution dhoondh sakoon. Jab bhi main call karti thi, response milta tha par wo general info hi hoti thi jo meri specific queries ko cover nahi karti thi. Kabhi kabhi support staff se baat karna bhi difficult lagta tha kyunki woh samajh nahi paate the ki mera question exactly kya tha. Thodi der ke liye mujhe phone support achha laga kyunki kisi se baat kar paayi thi, lekin overall online resources ya FAQs se mujhe jyada madad nahi mili. So, mere liye finding clear solutions thoda mushkil tha aur is wajah se mera kaam bahut slow hua. Mujhe lagta hai ki support mein improvement hona chahiye taaki users easily apni zaroorat ke hisaab se sahi madad mil sake, warna itna frustrating experience mujhe dubara nahi chahiye.

Gunjan KharadeKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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