Support kaise mila itna mushkil tha
Mujhe lagta tha support se acha experience milega, par button dabate hi delay aur confusion dekhne ko mila. Jab maine call kiya toh kahin pe line busy thi toh kahin technical baatein samjhane mein time zyada lag gaya. Phone pe baat karne wale ki baat samajh mein nahi aayi normally jis tarah training hui thi, uske mutabik thoda aur proactive hona chahiye tha. Bahut baar baatcheet ko restart karna pada, kyon ki wo jaldi resolve karne wala lag nahi raha tha. Mere efforts ki baat karun toh mujhe bahut baar khud se system ko samajhna pada, aur basic queries me dikhayi nahi diya koi jaldi direct answer. Automated updates kaafi confusing lage, clear instructions nahi mile ki kya change hua hai ya kya hume karna hai. Bahut frustrating raha jab mujhe sochna pada ki customer support se baat karke guide karna padega mujhe jab main khud hi software ko chalane me problem face kar raha tha. Yeh experience mujhe lagta hai better ho sakta tha agar telephonic assistance fast aur samajhdar milti.