Support Kaise Clear Nahi Tha Lekin Kuch Baatein Theek Thi
Mujhe WFHI ke support ke bare mein soch kar lagta hai ki clarity thodi missing thi, jo main apne friend ko bataungi. Pehle toh support team helpful lagti thi jab basic inquiries poochi, par asli problem jab advanced technical queries mein aayi, toh samjhana seems ki unke paas perfect knowledge nahi tha ya shayad woh achhi tarah explain nahi karte the. Kabhi-kabhi mujhe baar-baar repeat karna padta tha jo main chah rahi thi, aur ye frustrating tha. Support ke tone aur approach theek the, lekin main jyaada detailed aur understandable explanation expect karti thi, jo shayad training sessions mein mile. Support ka timing theek tha aur response time normal tha, par communication clarity mein kami reh gayi. Jo log pehli baar kar rahe hain use, unke liye ye thoda confusing ho sakta hai. Bas yehi main main apne dost ko informal way mein kahungi.