support kafi helpful tha but thodi labels confusion wali thi
Overall support experience achha hi raha but kuch labels aur wording thoda unclear lage mujhe. Jab bhi main call karke ya message bhejne ke liye help mangta, toh jo words use karte the wo mera matlab samajhne mein kabhi kabhi dikkat karte. Simple english ya hinglish mein thoda mix hone ki wajah se shayad mujhe confusion hua aur mujhe baar baar repeat karna pada apni problem. Warna, jo telephonic support tha wo pretty fast reply deta aur generally helpful tha. Training ke time bhi thoda thoda clarity mili on communication lekin woh har baar consistent nahi thi. Mujhe lagta hai agar wo apne labels aur wording ko thoda aur simple banayein toh better banega. Isliye overall 4 star hi de sakta hun, kyunki service achhi thi, bas thodi improvement ki jagah dikhi mere hisaab se.