5 out of 55 of 5Verified purchaseSupport and communication
Support kaam se kaam, par thoda slow tha kabhi-kabhi
Maine support team ko ek baar contact kiya tha jab mera dialer thoda glitch kar raha tha. Samajh gayi thi ki wo time le sakti hai issue resolve karne mein, par generally toh baat achhi thi. Response timing thoda inconsistent tha, but jo kaam kiya woh dhang se hua. Agar agli baar bhi kuch queries hongi toh main fir call kar sakti hoon, because unka communication practical tha. Kuch cheezein thodi slow thi, par overall helpful feel hui mujhe jab main stuck thi. Unka database feature bhi decent laga, jo training mein cover hua tha. Automatic updates ke baare mein bhi samajh paayi main, jo help karta hai regular workflow mein. So, support kaafi theek tha, bas kabhi kabhi patience rakhna padta hai.