Support kaam ki hai, par ummeed par khara nahi utara
Main support team se contact karti rahi, par clarity itni achi nahi thi jitni maine sochi thi. Jo mujhe samasya batani thi dialer mein, usme thoda solution mila par response late tha. Phone pe baat karne mein help thi, lekin kabhi kabhi lagta tha jaise wo poori tarah meri problem ko samajh nahi pa rahe. Training ke dauran jo queries thi, unka jawab expected level ka clear nahi tha. Billing process thoda confusing laga aur sign-up ke waqt bhi zyada confirmation mila hi nahi. Jo automatic updates hote hain, wo achhe hain par kabhi kabhi naye features ko samjhne mein time lagta hai. Database system thoda complicated feel hua aur support uss part mein zyada madad nahi kar paaya. Overall main kahungi ki system chal to jaata hai, par wo smooth experience nahi mila jaisa socha tha, sirf basic cheezein theek thi. Customer service kaam ki thi, par zyada ummeed na karein.