2 out of 52 of 5Verified purchaseSupport and communication
Support kaam ke time par milna aur unavailable hona dono tha
Support service generally available nahi thi jis time main kaam kar rahi thi. Usually mera kaam afternoon se evening tak hota hai, lekin support team us waqt online milna mushkil tha. Kabhi call lagaya toh queue mein lagana pada ya wait karna pada bahut; email responses bhi uniform nahi the. Jo time woh available the, unka response thoda thanda aur scripted lagta tha. Itna nahi keh sakti ki support bilkul bekaar thi, kyunki training material acche the aur basic questions ke liye welcome help thi. Par jo flexible timing ka support main expect kar rahi thi, woh fulfill nahi hua. Yeh un logon ke liye problem hogi jinke kaam ke hours different hain.