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WFHI review

Support kaam ke hours ke hisaab se thoda missing tha

3 out of 53 of 5Verified customerSupport and communication

Support kaam ke hours ke hisaab se thoda missing tha

Maine support se contact karne ki kaafi koshish ki, lekin kabhi kabhi mujhe lagta tha ki unka timing mere working hours se adjust nahi hota. Matlab, jab main call karna chahati thi, toh support zyada available nahi tha, ya phir mujhe response mein thoda intezaar karna padta tha. Haan, jab baat aayi un specific queries ki jo maine share ki, toh unhone samajhne ki koshish ki aur mujhe help bhi mili, par yeh process kabhi kabhi slow lagta tha. Lekin main ye bhi samajhti hoon ki sab clients ke needs alag hote hain, toh shayad mera kaam thoda alag timing demand karta hai. Wo dialer aur database features jaise software ke parts achhe hain, aur automatic updates bhi theek se follow ho rahe hain, lekin support availability mere case mein thodi better ho sakti thi. Overall, support se main kuch had tak satisfied hoon, par timing ke mamle mein abhi bhi thoda scope hai improve karne ka.

Prabha IngleAssam, IndiaExperience: Published:
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