Support kaam karta tha, par patience maangta tha
Pehle maine jo support use kiya tha, uski tarah WFHI ka support bilkul alag tha. Main soch rahi thi ki shayad yeh easy hoga, par communication kaafi slow tha aur baar-baar mujhe same baat repeat karni padti thi. Training sessions kuch had tak clear the, lekin jab technical issues aaye toh response wait karni padti thi jo frustrating hota tha. Support team se jo baat hui, woh friendly thi par unka solution har baar mere case ke liye effective nahi tha. Jab main previous tools ki baat karti hoon, toh wo zyada straightforward aur accessible lage the. Dialer aur calling tools mein technical glitches bhi noticeable the, jisse workflow interrupt hoti thi aur mujhe baar baar khud remedy dhundhni padti thi. Billing aur sign-up process thoda complex tha, aur invoice receive hone mein bhi time lagta tha. Overall, efforts kaafi lage WFHI use karne mein, aur mujhe ye decide karna padega ki agla attempt karna chahiye ya nahi, kyunki jis level ki support chahiye tha woh yahaan pura nahi mila.