4 out of 54 of 5Verified purchaseSupport and communication
support kaam karta tha, par office ke bahar kabhi ready feel nahi kar paya
Mainne dekha ki support team office ke standard hours mein kaafi responsive thi, lekin jab mera kaam odd hours ya weekends mein hota tha toh support available nahi hota tha. Iska matlab ye hua ki kabhi kabhi main help lene ke liye wait karni padti thi jo mere liye thoda frustrating tha. Software updates timely aate the aur training ke samay support helpful thi, lekin rojana routine mein jab quick queries thi, toh wo waqt par resolve nahi hote the. Iss wajah se mujhe software ke saath kaam karne mein thodi rukawat mehsoos hui, khaskar jab main flexible timings mein kaam kar rahi thi. Overall support fit toh karti thi, par har waqt nahi.