5 out of 55 of 5Verified purchaseSupport and communication
Support kaam karta hai par wait thoda jyaada tha
Maine pehle soche ki shayad baar-baar explain karna padega support ko, lekin zyada baar nahi karna pada which was good. Par haan, thodi der wait karni padi call ke beech mein, jo ki thoda frustrating tha mujhe lagta hai. Support wala jawab deta tha genuinely aur help karne ki koshish karta tha, bas wo speed mein improvement ho sakti thi. Jo onboarding flow tha usmein mujhe thoda time laga samajhne mein, lekin support ne patiently repeat kiya jab maine doubt raise kiya. Overall, is baar toh mostly smooth tha, par next time mujhe lagta hai response time thoda better hoga toh zyada achha feel karegi.