Skip to main content

WFHI review

support kaam ka tha par thoda wait toh karna pada

3 out of 53 of 5Unverified experienceSupport and communication

support kaam ka tha par thoda wait toh karna pada

Main support team ko contact kar ke apni dialing tool ki problem batayi thi aur initially kaafi wait bhi karni padi thi. Baar baar phone uthane mein time lag gaya, aur thoda frustrating bhi hua. Fir bhi, jab support mila toh woh kaafi helpful tha aur unhone mere sawaal dhyan se sun ke solution dene ki koshish ki. Kuch baar mujhe apni baat ko repeat karna padha, jo thoda time zaya karta tha. Unka follow-up acha tha jo mujhe laga ki genuinely problem ko solve karne ki koshish ho rahi hai. Training ke baad jab maine database feature start kiya to usmein automatic update kaafi smooth tha. Overall, experience mixed tha lekin problem ka solution mila, bas thoda sabr rakhna padta hai is process mein. Agar support response time improve ho jaye toh experience aur better ho sakta tha. Phir bhi, main service ka use karna jaari rakhoongi for the features jo mujhe mil rahe hain.

Mansi ShuklaHaryana, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy