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WFHI review

Support kaafi theek hai, par zyada help toh khud karni padti hai

4 out of 54 of 5Verified purchaseSupport and communication

Support kaafi theek hai, par zyada help toh khud karni padti hai

Kuch mahine ho gaye WFHI ke support system ko use kare hue, aur mujhe ab tak jo experience mila hai, uske baare mein soch raha tha. Main samajhta hoon ki aap ki support team generally helpful hai, especially jab complex issues aate hain like dialer tool ke setup ya database integration mein. Lekin, wo bhi itna extensive nahi hota ki aap har chhoti problem pe turant assist kar sake. Mujhe bhi bahut baar khud hi troubleshoot karna pada, aur training kaafi basic thi, jo shayad thoda aur detail mein hona chahiye tha. Payment aur invoicing mein koi dikkat nahi thi, ye process clear tha. Telephonic support ki baat karun toh kabhi kabhi response time acha tha, kabhi slightly slow, which is understandable. Overall, main sochta hoon ki agar koi insaan patience aur self-learning attitude ke saath aata hai toh ye software aur support dono uske liye sahi honge. Lekin woh log jo purely hand-holding chahte hain, shayad unke liye ye thoda challenging hoga. Waqt guzarne ke baad mujhe ye laga ki ye system un logon ke liye fit hai jo apne kaam ko thoda independent tareeke se handle kar sakte hain. Is hisaab se, main easily recommend kar sakta hoon, bas thodi expectation setting honi chahiye.

Ketan DaveMeghalaya, IndiaExperience: Published:
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