Support kaafi slow thi, thoda better coordination chahiye
Mujhe kahna padega ki initial support milne mein kafi der lag gayi, jo mujhe bahut disappoint kar gaya. Jab maine pehli baar software use karna shuru kiya, toh main expect kar rahi thi ki tel support se jaldi help milegi, par wo itni tezi se nahi mili jitni main chah rahi thi. Jo log support de rahe they, unka coordination thoda weak tha, jiske wajah se mujhe baar baar apne doubts ko repeat karna pada. Haan, unka attitude theek tha aur jab finally connected, toh help bhi sahi thi. Lekin onboarding process smooth hone ke bajaye thoda frustrating raha. Training modules clear the, par jab technical problems aayi toh delays ki wajah se frustration badh gayi. Dialer aur database setup mein bhi thoda slow response mila. Mera overall experience is baat ki wajah se thoda negative raha, kyunki jaldi shuru karna tha par delay hua. Main umeed karti hoon ki support team apne coordination aur speed par kaam karegi agar main dobara use karungi toh.