Support kaafi slow thi, dobara nahi karungi
Bhai, sabse pehle toh support ka system majorly disappointing laga mujhe. Jis moment maine call kiya, bas wahi repeat hota raha ki aap thoda wait kariye, phir kuch solutions diye toh bar bar wahi baat samjhani padi mujhe apne setup ki. Ye baat hai ki agent polite tha, par baar baar same cheez bata ke mera patience test hua. Last mein jo problem thi with the dialing tool, wo thik toh ho gayi, but kaafi time waste hua usme. Mujhe lagta hai agar onboarding thoda better aur clear hota, toh itna time spent nahi hota waiting mein. Sach bolu toh mujhe lagta hai main firse yeh process nahi karungi, patience thoda kam hai aur ye repetitive waiting zyada lagta hai mujhe. Support ke alawa database feature theek tha, minimal issues usme, par uske liye bhi thodi help lagti thi, jo itni smoothly nahi mili.