support kaafi slow tha, poora experience disappointing raha
Main ne software try karna start kiya, lekin mujhe lagta hai ki support system kaafi slow tha. Initial sign-up ke baad jab mujhe kisi help ki zarurat thi, toh response aane mein jyada der lagi. Training samajhne mein bhi time zyada laga kyunki onboarding process kaafi complex lag raha tha aur koi jaldi se assist nahi kar raha tha. Dialer aur calling tools use karne mein bhi dikkat aya, support team ko call kiya toh multiple baar hold par rakha gaya. Mujhe laga ki agar communication better hoti toh shayad main jaldi se ready ho jata. Database feature bhi thoda confusing tha pehle, aur koi practical guide nahi mil rahi thi turant. Invoice aur payment process mein bhi clarity nahi thi, aur jab maine problem batayi toh support thoda unresponsive laga. Overall software use karna frustrating experience raha, aur mujhe lagta hai main apni expectations poori nahi kar saka hoon is experience se. Main abhi bhi soch raha hoon ki kya mujhe iske saath aage badhna chahiye.