Support kaafi slow raha, boss
Maine software use karte waqt jab support ko call kiya tha ek baar, toh unhone response dene mein kaafi der lagaayi. Baaki time mujhe itna bhi lagta nahi tha they were ignoring me, par ek mess-up hui thi jab main onboarding ke dauran apni query clear karna chahti thi. Mujhe samajh nahi aa raha tha ki call dialer mein issue tha ya database mein kuch gadbad, par support waale poore week mein bas ek do baar hi mere queries ka samadhan milaya. Unki voice support thodi confusing thi, kabhi toh lagta tha woh mujhe sahi se samajh rahe hain, toh kabhi lagta tha ki main khud hi apne workflow ko fix kar rahi hoon. Automatic updates bhi thode ajeeb se aaye the, kuch features pehle jaise nahi rahe the. Overall, itna acha experience nahi raha, par jo call dialer sahi chal raha tha, usme koi problem nahi thi.