Support kaafi simple raha, zyada mushkil nahi thi
Main jab bhi support ko call karne ki koshish karti hoon, zyada time nahi lagta hai connect hone mein. Har baar mujhe polite aur fairly quick response mila hai. Software ya dialer se related jab questions uthte hain, toh basic problems ko support team jaldi samajh jaati hai. Lekin kabhi kabhi jab complex issues hote hain, toh mujhe lagta hai unko thoda aur time lagana padta hai solution dene ke liye. Main future mein bhi support se madad lene se hesitate nahi karungi, kyunki overall experience theek thaak raha. Training ke time kya kya samjhaya tha, uska use software mein karne mein koi bohot zyada dikkat nahi aayi. Sign-up aur payment process bhi smooth thi, invoices regularly milti rahi. Woh updates jo automatically hote hain, unka impact software pe achha raha, kabhi downtime nahi dekha. Agar ek chhoti si baat ka main zikr karoon, toh kabhi kabhi support ke calls thode lambi feel hoti hain, par wo bhi theek hai. Matlab, itna effort lagakar mujhe lagta hai ki main aage bhi unki madad le sakti hoon easily, jab bhi zarurat hogi.