Support kaafi samajh ke thoda slow tha lekin theek hai
Main initially disappointed thi ki support starting mein itna fast aur helpful nahi tha jitna maine expect kiya tha. Kuch baar calls pe thoda wait karna padta tha, aur jab main chat se help mangti thi toh responses delayed milte the. Matlab daily use mein jab main software ko use karti thi, toh chhoti moti queries thi jo main turant solve karna chahti thi, par kahin na kahin support se patience rakhna padta tha. Lekin dheere dheere, samajh gayi ki unka system kaise work karta hai aur kis type ke questions telephonic support ke liye best rahe. Jab mujhe detail mein baat karni thi, to phone pe jaake baat karna zyada fruitful tha. Training ke waqt jitni clarity mili thi, uske saath support bhi align hone laga. Shayad yeh moment tha jahan mujhe laga ki ab mujhe unse meaningful help milegi, bas thoda slow start tha lekin kabhi frustrate nahi hona pada. Abhi bhi main sochti hoon ki agar support thoda faster hota toh zyada helpful hota, par overall experience positive hai.