Support kaafi responsive tha par kabhi kabhi delay hua
Mujhe lagta hai ki support team bahut responsive rahi. Jab bhi maine call kiya toh generally phone utha liya gaya aur agent ne mera issue samjha. Training ke time pe jo doubts arise huye, unko bhi achhi tarah se handle kiya gaya. Lekin kuch baar aisa hua ki mujhe wait karna pada jab dialer software mein thoda glitch tha; wo thoda time laga resolve hone mein. Par overall, unhone acha support provide kiya, ticketing system bhi smoothly chal raha tha. Payment process bhi clear thi aur invoices timely mili. Telephonic assistance expected level se thoda better thi, par mujhe lagta hai ki thoda aur efficient communication se delays avoid ho sakte the. Phir bhi, main ye software use karte rahungi kyunki training aur onboarding process straightforward tha aur unke log kaafi madadgar hain.