Support kaafi responsive hai but thoda thaka hua feel karti hoon
Mujhe baar baar support se contact karna para aur honestly thoda irritate bhi kiya tha mujhe ye process ne. Log theek hain, kaam ko samajhte hain aur generally quick reply dete hain, jo ki badi baat hai digital products mein. Par jo saabit hua, wo ye ki main jab bhi issue explain karti hoon, unko samjhane ka process baar-baar dobara karna padta hai. Unke responses helpful hote hain, lekin mujhe lagta hai ki knowledge transfer internally utni smooth nahi hai jitna ho sakta hai. Kabhi kabhi queries pe wait karne ki wajah se time waste hota hai, aur wo bhi jab mujhe idan lagta hai ki bas doosre team member se baat karne se jaldi solution mil sakta tha. Automatic updates aur calling tools jab work karte hain toh kaam aasan ho jata hai, yahi cheez mujhe pasand aayi. Overall, support ko main 4 star dungi kyunki wo responsive hain, par mujhe lagta hai ki thodi fatigue unpe pad gayi hai jo mujhe samjhakar thoda pareshan karte hain. Agar ye cheez thik ho jaye toh software aur bhi smooth chal sakta hai.