2 out of 52 of 5Verified purchaseSupport and communication
Support kaafi off tha, matlab bhai pure time wohi chalta
Bhai, main soch rahi thi support thoda better hoga par frankly, main thoda disappointed hu. Jab se maine software ke saath sign-up kiya tab se lagta hai support wali baat samajh hi nahi aayi. Kabhi call karte, toh response ya toh bahut der se aata ya fir bilkul nahi milta, matlab consistency nahi hai. Ek positive baat hai ki training thodi toh achi lagi thi, jo initial onboarding mein help karta hai. Par poora system jab support ke liye secure feel nahi hota, toh thoda tension ho jaata hai. Invoice ya payment process thoda smooth tha, isme koi shaik nahi. Lekin overall communication aur assistance mein bahut zyada improvement chahiye. Mujhe toh lagta hai is baat ko seriously lena chahiye, warna bahut log confused rehenge.