Support kaafi mixed tha, tarakki bhi aur dikhti challenges bhi
Maine WFHI ka software use karna start kiya aur sabse pehle mujhe training kaafi useful lagi, jaise ki dialer aur calling tools ke baare mein step-by-step sikhaaya. Lekin jab main actual mein support ke liye call karne laga, toh kuch problems aayi. Kabhi kabhi support staff helpful tha aur quickly mera issue solve kar dete the, magar kaafi baar mujhe apne aap solutions dhundhne padte the because response der tak milti thi. Software updates apne aap aa jaate hain, jo convenient tha, lekin kuch baar update se pehle wali features thodi si complicate ho gayi thi. Database feature bhi theek-thaak tha, par mujhe manually zyada adjust karna pada apne workflow ke hisaab se. Poora process thoda slow feel hua, par jitna chaahiye tha training mujhe mila. Overall, kaafi cheezein achi thi, par support system mein thoda improvement hona chahiye tha mujhe lagta hai.