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WFHI review

Support kaafi mixed experience tha

3 out of 53 of 5Unverified experienceSupport and communication

Support kaafi mixed experience tha

Main sidhe baat karta hoon, mujhe lagta hai tumhari support aur communication me thoda balance chahiye. Software setup karne ke dauraan, mujhe kaafi cheezein khud se samajhni padi. Trainings existing thi, par unka detailed explanation thoda missing tha on certain tools, jaise dialer aur database integration, jise mujhe baar-baar practice karke solve karna pada. Jab support ko call kiya, toh response time theek tha, magar desired guidance kam mila. Invoicing system clear tha, par mujhe jo kuch samajhna tha uske liye mujhe kaafi self-learning karni padi. Automatic updates ne thodi confusion bhi create kari jab nayi functionalities add hui. Overall, tumhara software kaafi acha hai, par mujhe laga ki thodi zyada proactive guidance honi chahiye, especially un users ke liye jo naye hain remote workflows me.

Dinesh MukherjeeLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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