Support kaafi mila, par kuch cheezein baaki thi samajhne ki
Maine training se start kiya, jahan mujhe basic flow bataya gaya ki kaise dialer aur database ka istemal karna hai. Support team ne mujhe process samjhaya aur call pe guide kiya ki kaunse steps follow karne chahiye. Par main notice kiya ki kuch steps main khud explore karna pada kyunki support se milti information thodi generic thi. Mujhe invoices create karne mein problem nahi raha, aur sign-up process bhi straightforward tha. Telephonic support hamesha reachable tha, par kabhi kabhi mujhe lagta tha shayad team ko mere workflow ko zyada samajhna padega, tabhi wo better advice de payenge. Although main problem ka solution khud dhundh paaya, par thoda extra effort lagta hai user ko. Overall, support achha mila lekin thoda zyada personalization aur technical walkthrough chahiye tha. Isliye main 4 stars dunga, satisfaction toh thi par kuch gaps bhi the.