3 out of 53 of 5Verified purchaseSupport and communication
Support kaafi mehnat mangta tha par mila confidence
Initial communication with support thoda lengthy laga, especially jab technical queries raise kiye. Kuch sawalon ka jawab mil gaya, jo mere liye helpful tha, lekin dusre complex issues par mujhe zyada clarity nahi mili. Support team ki baat samajhne ke liye mujhe baar baar explain karna pada apne workflow ke baare mein taaki wo context samajh sakein. Overall, halke se frustration bhi hui, lekin dheere dheere conversation se mujhe thoda confidence milne laga ki main system ko samajh sakta hoon. Still lega time to feel fully comfortable using the software, especially jab naye tools aur updates aayein.