Support kaafi mehnat mangta hai, par help milti hai
Mujhe telephonic support se kuch mixed feelings hui hain, kyunki main kaafi kuch khud samajhne ki koshish karti rahi hoon. Initial queries ke liye online help documents useful the, par jab specific issues aaye tab mujhe direct support call karna pada, jahan response time thoda lamba tha. Kabhi kabhi solution detail mein nahi milta, jiski wajah se mujhe phir se follow-up karna padta tha. Yahan tak ki kuch baar database feature mein minor bugs ko diagnose karne mein khud kaafi effort lagaya. Jo training diya gaya tha usne basic help ki, lekin practical usage mein zyada confusion hoti thi. Fir bhi, system automatic updates ke through kaafi features better hote gaye aur delay se bhi bachaya. Overall itna kahungi ki support available hai, par itna asaan nahi jitna maine expect kiya tha aur ismein apna part of research aur patience lagana padta hai.