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Support kaafi mehnat maangta hai but kabhi kabhi theek hota hai

3 out of 53 of 5Unverified experienceSupport and communication

Support kaafi mehnat maangta hai but kabhi kabhi theek hota hai

Main ek baar database sync karne ki problem face kar rahi thi aur support ko call kiya. Initially response slow tha aur mujhe baar baar apni problem explain karni padti thi, jo thodi frustrating thi. Lekin, ek baar technical expert se baat hui toh unhone patiently meri baat suni aur step-by-step guide dekar solution diya, tab jaake mera kaam thoda aage badha. Baaki onboarding process mein, mujhe lagta hai communication thoda aur smooth ho sakta tha. Instant replies zyada helpful hote agar issues quick solve ho jate. Overall, mujhse thoda zyada effort chahiye tha problem samajhne aur solve karne mein, par jab solution mila toh usmein thoroughness thi. Kabhi kabhi system updates ne dialer function ko temporarily affect kiya, aur support se confirm karwani padi ki ye expected hai. Dialer aur calling tools theek kaam karte hain as long as interruptions nahi hote. Toh, agar aapko support se thoda patience rakhna hai toh software useful hai, warna kabhi kabhi thoda frustrating experience ho sakta hai.

Navya MitraBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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