Support kaafi kamjor tha
Main socha tha support achha hoga, par sab kuch khud hi karna pada. Training thodi thi, par jab software mein dikkat aaye toh koi clear guidance nahi mili. Dialer kaafi jadha glitch kar raha tha, aur database ko samajhna muskil ho gaya jab automatic updates ne sab kuch change kar diya bina bataye. Invoice aur payment ke process bhi itne simple nahi the jitna socha tha. Mujhe khud hi sign-up ke baad poora workflow samajhna pada, aur support team se baat karne mein bahut waqt lag gaya. Kya use karwana hai, kab karwana hai, sab main hi soch raha tha; unhone sirf general instructions diye. Calls weak the aur database updates bhi timely nahi aaye. Matlab tum socho, itna sab expect karte hain ek paid software se, par yahan toh basic help bhi nahi mila jab zarurat thi. Gussa bhi ho gaya, kyunki main time barbaad karta raha in cheezon par. Support toh main accha hi soch raha tha par wahan disappointment hi mila.