Support kaafi inconsistent tha
Main thoda samay guzar jane ke baad soch raha tha ki weekly routine mein support kaise chal raha tha. Pehle help lene mein thoda patience lagta tha kyunki response time kabhi fast kabhi slow hota tha. Call karke baat kartay waqt kabhi samajh nahi aata tha ki kisko bola jaaye aur system ki problems ko kaise explain karun. Dialer aur calling tools mein bhi bar bar issues aate the, aise lagta tha ki daily basis pe unki koi maintenance chal rahi hai ya update aa raha hai jo mujhe affect kar raha hai. Par ek positive point ye tha ki jab finally support delay ke baad mil jata tha, toh methodical tareeke se help karte the. Documentation ko padh kar main khud bhi kuch baatein solve kar leta tha, which helped in long run. Poori tarah se smooth nahi tha ye experience, par thoda patience rakhne par chal sakta tha.