Support kaafi helpful tha par sab kuch jaldi nahi milta tha
Support team se baat karne mein mujhe jyada mushkil nahi hui, unhone mere questions ka jawab systematically diya. Lekin thoda time lagta tha kabhi kabhi specific information ya documents milne mein, jo thoda inconvenient tha jab jaldi kuch chahiye hota. Overall communication clear thi aur follow up bhi achha tha, par instant solutions expect mat karna. Mera experience ye tha ki agar patience rakho toh support kaafi helpful hota hai, par agar kisi ko urgent help chahiye toh thoda wait karna pad sakta hai. Ek taraf se ye accha hai ki support team ko samajh aata hai ki software ke alag-alag feature kaise kaam karte hain. Dusri taraf, kabhi-kabhi basic queries ke liye bhi thodi der lagti thi. Agar unhone response time par thoda dhyan diya toh ye aur better ho sakta hai. Mere hisaab se jo bhi chahiye wo mil gaya, bas speed mein thoda improvement karna hoga.