Support kaafi half-half raha, ultimately kaam ho gaya
Mujhe support aur communication ka experience thoda mixed laga. Jab main software ke kuch features jaise dialer ya database ka setup kar rahi thi, zaroorat padti thi ki main apne aap bhi kaafi cheezein figure out karun, kyunki har baar jab main support ko call karti thi, unka response complete nahi hota tha. Kabhi kabhi mujhe multiple calls karni padti thi taaki mera issue clear ho jaye. Lekin ye bhi sach hai ki support team patiently follow up karti thi aur jo basic queries theek se samjha diye. Waisa laga ki actual problem solve hone mein thoda waqt laga, lekin jo bhi main expect karti thi wo poora toh ho gaya. Communication mein kabhi confusion hota tha aur Thoda waiting bhi tha, jo thakan waala tha, par final results achhe the. Sochti hoon ki agar onboarding thoda better hota toh shayad mujhe itna support ke liye depend nahi hona padta. Lekin end main main apna kaam successfully complete kar payi jo important hai. Overall, half-half experience ke bawajood, outcome satisfactory tha.