Support kaafi frustrating tha, roz roz problem aa jaati thi
Mujhe roz roz software ke daily use mein support team ko baar baar call karna padta tha jo kaafi tiring tha. Jab initial problem solve ho gayi thi tab lag raha tha ki ab asaan hoga, par daily issues aaye, dialer kabhi sahi se connect nahi karta tha. Support se baat karne mein bhi der lagti thi aur baar baar unko samjhane padta tha mera case, jo time aur energy dono barbaad karta tha. Kabhi kabhi chhoti problems par bhi zyada samay lag gaya, jo mera pura workflow slow kar deta tha. Main yeh zaroor kahunga ki unka basic response thik tha, par regular support ki jis speed aur quality ki mujhe zaroorat thi, wo nahi mili. Day to day use mein yeh effort lagana theek nahi lagta jab aap ek tool ke liye paise de rahe ho. Is wajah se mera experience thoda negative hua, mujhe lagta hai support aur bhi improve kar sakti hai agar wo roz ke issues ko jaldi solve kar paaye.