Support kaafi frustrating tha
Honestly, support experience kaafi frustrating laga mujhe. Pehle toh baar baar same cheeze repeat karni padti thi, har baar ek hi problem ko lekar alag alag support staff se baat karni padti thi. Kabhi kabhi toh calls cut bhi ho jati thi beech mein, aur phir se line connect karni padti thi. Waiting time bhi zyada tha, especially jab mujhe urgent clarification chahiye tha regarding training steps aur dialer setup. Database integration mein kuch questions the, par har baar postpone karne ki advice milti thi jab koi solution nahi milta tha turant. Mujhe aisa laga ki support team properly coordinate nahi kar rahi thi, mujhe baar-baar apni situation explain karni padti thi, jisme kaafi frustration hoti thi. Automatic updates se to koi khas farak bhi nahi padh raha tha mere daily use pe, aur invoices lene-wale process mein delays ki wajah se thoda inconvenience hua. Overall, mujhe lagta hai ki agar support better organised hota aur waiting ya repetition kam hoti, toh experience zyada achha hota. Abhi ke liye, main is aspect mein thoda disappointed hoon aur agre future mein main sochungi ki fir se use karna hai ya nahi.