Support kaafi focused, thoda effort laga to help mila
Mujhe starting mein thodi hesitation thi regarding support and communication. Jab phone karke clarification mangi toh response time sahi mila par har baar turbo-speed mein nahi tha. Pehle maine socha ki shayad har query ka turant solution milega, par kuch specific tools use karne mein thoda patience chahiye tha. Wo dialer aur database features samajhne mein kuch complex sections the jahan mujhe baar-baar explain karna pada ki main kya chahiye. Lekin, gradually jab main training complete kar rahi thi toh confidence badha. Support team ne apne end se consistency dikhaayi aur mujhe lagta hai ki woh serious hain user queries ke liye, bas thoda sa persistent hona zaruri hai. Automatic updates ne workflow ko affect nahi kiya, jo ek positive cheez thi. Payment aur invoice process bhi clear tha, isme koi dikkat nahi aayi. Pura experience thoda sa struggles ke sath tha, but main satisfied hoon overall ki main ab software ka acha use kar sakti hoon kyunki mujhe process samajh aa gaya hai.