Support kaafi flexible thi, par ek cheez chhuti thi
Jab maine pehli baar sign-up kiya, mujhe laga WFHI ka support mere kaam ke ghanton ke hisaab se thoda zyada suited hota toh better hota. Matlab, main toh subah se shaam tak kaam karti hoon, par jab mujhe help chahiye thi us waqt support response slow tha, matlab main break ke time pe call karti thi toh response milta tha after thodi der. Thoda ajeeb laga kyunki mujhe laga tha ki hours zyada flexible honge. Par main yeh bhi samajhti hoon ki har system ek deadline pe hi kaam karlega. Jab main wapas aati thi apne kaam par, toh support se baat ho jaati thi, unka follow-up acha tha aur wo mere questions ko patiently handle karte the. Shayad ek cheez jo missing lagti thi, wo timely live help thi jo har waqt accessible ho, especially jab main apne regular work hours me hoon. Overall, support experience accha tha, bas thoda jyada quick hona chahiye tha hours ke hisaab se. Mujhe lagta hai agar ye thoda aur flexible ho, toh main aur zyada khush hoti.