Support kaafi effort mangta tha
Comparing with other platforms I had used before, I found the telephonic support here somewhat lacking in efficiency. Pehle diya gaya support zyada responsive aur straightforward tha, par WFHI ke through jab help leni hoti thi, mujhe lagta tha ki mujhe baar-baar apni problem ko dubara explain karna pad raha tha, which was quite tiring. Communication mein clarity kabhi-kabhi missing lagti thi, aur delay bhi zyada hota tha compared to mera pehla experience. Training sessions acha tha, lekin jab issues aate thay, unko resolve karne mein waqt lagta aur mujhe lagta ke ye process thoda frustrating tha. Jo database aur calling tools support mila, wo adequate tha, but expected better co-ordination. Phone par help desk ka waiting time bhi zyada tha, jisse mera kaam ruk gaya tha tarifan. Mujhe lag raha tha ki agar in cheezon par improvement aaye toh software experience aur better ho sakta hai. Alag platforms par thoda zyada smooth aur user-centric service milti thi, isliye me cautious hoon aage bhi WFHI ko use karne ke liye.