Skip to main content

WFHI review

Support kaafi effort maangta hai

3 out of 53 of 5Verified customerSupport and communication

Support kaafi effort maangta hai

Jab maine finally support ko contact kiya, mujhe laga tha ki sab smoothly chalega. Lekin pehle mujhe sign-up aur onboarding ke process samajhne mein thodi apni mehnat lagani padi. Software ke basic features kaafi straightforward hain, lekin jab specific calling tools ke dialer ko use karne ki baari ayi, toh kuch cheezein samajh nahi ayi turant. Maine telephonic support se baat ki, lekin mainly mujhe khud hi trial-error karna pada to get it right. Priority assistance thoda helpful tha, lekin waiting time thoda zyada laga jab ek technical support ke liye call kiya. Jo training modules hain, wo changi thi par uske baad bhi kaafi self-learning karni padti thi. Communication thoda formal tha aur kabhi kabhi thoda slow bhi, toh iska matlab hai ki agar thoda patience rakhenge toh aap sahi se work kar payenge, warna thoda frustrating hoga.

Aruna DixitTamil Nadu, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy