Support kaafi effort lagata hai, lekin beech ka raasta hai
Mujhe pehle se kuch remote workflow software use karne ka experience hai, toh main compare kar sakti hoon ki WFHI ki support kaise kaam karti hai. Unka telephonic support thoda better tha mere pehle ke software ke mukable, kyunki response time zyada achha tha aur baatein clear thi. Lekin yeh bhi sach hai ki kabhi kabhi mujhe support team ko samjhana padta tha ki main kis cheez ke baare mein baat kar rahi hoon, matlab unka technical understanding perfect nahi lagta. Training sessions kaafi achhe the, especially onboarding steps ko clearly samjhaya gaya, par database ki kuch functionalities mujhe complicated lagi. Pehle software mein kuch cheezein zyada streamlined thi, par yeh bhi snap karta hai automatic updates ki wajah se, toh kabhi software fresh lagta hai use karne mein. Dialer mein bhi kuch features mujhe thodi confusing lagi, par overall calls establish karna asaan tha. Mujhe lagta hai ki support team ka effort better ho sakta hai, par fir bhi they try karte hain help dene ki. Main neutral hoon ki agar aapko patience hai to yeh software sahi ho sakta hai, warna frustrating bhi ho sakta hai.