Skip to main content

WFHI review

Maine software ko use karna start kiya tha, aur pehle kuch din tak lag raha tha ki sab kuch theek ha

1 out of 51 of 5Unverified experienceSupport and communication

Maine software ko use karna start kiya tha, aur pehle kuch din tak lag raha tha ki sab kuch theek ha

Maine software ko use karna start kiya tha, aur pehle kuch din tak lag raha tha ki sab kuch theek hai. Lekin jaise-jaise din guzar rahe the, mera dialer bar-bar hang hone laga, aur database sync bhi achhi tarah nahi ho pa raha tha. Main support team ko kai baar call kiya par zyadatar waqt ya toh response slow tha ya phir solution ineffective. Onboarding ke waqt training sessions mein sab theek tha, par jab real time workflow set karne ki baari aayi, toh mujhe kisi bhi samasya ka sahi jawab nahi mila. Automatic updates bhi kabhi kabhi features ko tod dete the, jisse kaam aur bhi mushkil ho jata tha. Jo invoicing aur payment process tha, wo theek tha par overall jo user experience mila woh frustrating raha. Main expect kar raha tha ki telephonic support zyada proactive hoga, par woh consistently disappoint karta raha. Mere liye toh yeh software bilkul ready nahi tha mera workflow handle karne ke liye, aur main future mein bhi is par aur bharosa nahi kar paunga.

Abhay YadavAndhra Pradesh, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy